Telecom Expense Management Featured Articles
Telecom expense management is critical for healthcare industry. According to TEMIA, most healthcare providers spend upward of $1,000,000 annually on their telecom expenses, and this is expected to grow by 44 percent over the next few years.
Visage MXP Selected as Tech Data's Bring Your Own Device Mobile Expense Management Solution through TDMobility
Tech Data, one of the world's largest wholesale distributors of technology products, services and solutions, recently opted for Visage MXP as its TDMobility Bring Your Own Device Mobile Expense management solution.
Tech Data has entered into a strategic association with Visage, where Visage MXP will now be a part of TDMobility's Bring Your Own Device or BYOD Mobile Expense management solution. The end-to-end mobility offerings destination from Tech Data, TDMobility, has now qualified as a Visage Certified Partner.
Managing telecom expenses can be a challenge, especially at large organizations. But since telecommunications is essential to every business, it is an issue that every organization faces. While there are many tactics for reigning in expenses, here are eight tips that should serve as best practices when dealing with telecom expense management.
NetPlus provides telecom expense management solutions that help companies with budget cuts due to sequestration.
Computers were supposed to make our lives easier by boosting productivity so we have time for what we really enjoy - but today, it seems what we really enjoy is Facebook. For many people, computers make our lives seem busier and more hectic than ever.
Recently, IBM partnered with technology consulting firm Perficient to help Men's Wearhouse, a U.S. clothing retailer, better engage its customers and improve productivity by way of a Smarter Commerce approach. Put simply, the Smarter Commerce initiative helps deliver a more personalized experience to customers on mobile devices and through social media channels.
A major Swiss bank, with offices in over 50 countries and branches in every major financial center worldwide, has selected MDSL to provide it with a full set of TEM services.
MDSL, a major player in international Telecom Expense Management (TEM) and Market Data Management solutions with offices in New York, London, Paris, Gothenburg, Tokyo and Hong Kong, was selected after a rigorous tendering process.
No matter if you're a small business managing a fleet of five smartphones or an enterprise that has to track countless desk phones, remote numbers and mobile workforce devices, you can't do without saving a buck or two in communications whenever possible. Particularly in an economy when money is tight, telecom expense management (TEM) can help keep businesses, no matter the size, keep telecommunications costs in check and not the one line item that is eating up an enter budget. So, how can TEM save money?
As the importance of telecommunications increases in business operations, telecom expense management (TEM) is becoming a critical business strategy. It allows businesses to not only track spending, but also maximize telecom resources.
Comview, a telecom consulting firm, recently unveiled that its Telecom Procurement module, available as part of its Total Talk Management suite, won the Long Island Software Award (LISA) for 2013.
As mobile devices flood the market and bring your own device (BYOD) becomes increasingly popular in the workplace, mobile device management (MDM) and mobile security management (MSM) are becoming quite topical. More and more we're seeing Mac products and devices in the BYOD space, and for businesses looking to amp up security and keep an eye on telecom expenses, Amtel comes to the rescue.
Giving mobile workers the ability to access corporate information from remote locations on their mobile devices has become important for companies to improve productivity. To address this need, Enterprise Mobile, a business unit of Intermec Technologies Corporation and a provider of comprehensive mobility managed services, has joined Box Partner Network. With this partnership, Box can resell Enterprise Mobile's cloud-based collaboration services.
When it comes to your communications strategy, you know you need an efficient way to stay connected. For that, companies throughout the world optimize telecom expense management (TEM) solutions, ensuring they have the most cost-effective methods in place and only pay for those services actually used. But, did you also know that telecom expense management can see you through a natural disaster?
To mitigate waste and needless spending, telecom expense management (TEM) is a tool that organizations should consider when establishing expectations for the amount of communication usage. For organizations, TEM means insightful analysis.
iPhones, iPads, Surfaces and Galaxies are all contributing to a major trend in today's workforce: bring your own device (BYOD). As employees realize the convenience of utilizing one device for both work and personal life, and companies realize the benefits of not having to distribute company-owned devices, the adoption of BYOD is growing. In fact, 75 percent of all businesses already allow personal devices into their business network. While the buzz for BYOD continues to increase, some enterprises are taking a step back and realizing it may not be all it's cracked up to be.
Dhiraagu, a telecom service provider in Maldives, has selected MACH's Revenue Protection platform to minimize revenue leakage caused by fraud and billing inaccuracies across its mobile and fixed line networks.
Chrome River Technologies, a provider of expense management and automated invoice processing software, released the findings of its PayStream research conducted for engineering firms.
Managing telecom expenses can be a challenge given the complexity and possibility for errors in both fees and negotiated discounts.
Enterprise Mobile unveiled its global telecom expense management (TEM) services which will help businesses control costs and simplify in-house mobile management.
vCom Solutions has released vManager 4.4, the latest version of its telecom management software.
Companies today face challenges in economic and operational environments, such as managing growth, reducing costs, enforcing compliance and mitigating risk. Procurement organizations help manage these challenges and help organizations achieve their business goals.
In order to expand the size of the telecom expense management (TEM) Web experience/engagement management (WEM), mobile device management (MDM) and related markets and foster ongoing performance improvement through open industry standards, RadiusPoint has become the newest member of The Telecom Expense Management Industry Association (TEMIA).
As organizations gradually move to next-generation technologies such as VoIP, UC and SIP, the way they manage telecommunications will also change. Providing relevant telecommunications management software solutions and managing converged telecom networks will thus take on a more important hue.
Budget cuts have been affecting businesses of all sizes from different industries, but most organizations don't realize these can be avoided: 26 percent of telecom charges for telecom services are erroneous or could be avoided. Telecom expense management solutions automate the management of telecommunications expenses, which can represent one the largest single operating expenditures, to save money and streamline business processes.
Telecom expense management (TEM) comes with a host of benefits, among them is the obvious cost savings as well as enhanced service levels. For organizations, TEM means call accountability, invoice validation, contract management and insightful analysis.
Thanks to the overwhelming growth of wireless technologies and supporting devices, telecom expense management is becoming increasingly complex for organizations. Wireless expense is now the fastest-growing component in telecom spending in most organizations, according to reports.
Procurement services are considered a key component in achieving overall corporate strategies. They include not just consulting, but business process outsourcing, knowledge process outsourcing, supplier management, quality and auditing services, content/information services, network services, intelligence services, training/certification services and more. As companies increasingly focus on managing issues related to global growth, volatility and risk, procurement organizations are adapting and evolving.
It's not uncommon for executives to view the telecommunications network as a necessary evil; something to have, yet not worth the investment to properly update or even maintain. If this is the reality for your firm, you could be missing out on important opportunities for growth and profitability.
When it comes to telecom expense management, IBM Emptoris Rivermine is among the best known, enabling companies t reduce telecom expenses through active management of the entire mobile and network communications lifecycle. IBM Emptoris Rivermine Telecom Expense Management on Cloud takes this one step further, offering all the advantages of the original but with the flexibility and cost savings of a cloud solution.
A global not-for-profit organization that helps communities in Canada and around the world prepare and respond for disasters and also offers health and injury prevention services through an international network, has recently selected Etelesolv's Telemanager dashboard to manage wireless and wireline expenses of their national office.
TRX, Inc., a company that deals in travel data and technology, recently announced that its ACM solution has been selected by FCm Travel Solutions, a travel management company. The solution will be used to monitor and analyze FCm's clients' airline contracts and relationships. Moreover, TRX consultants will also help FCm to enhance their current airline sourcing offer, ensuring optimal program performance and supplier relationships for the clients.
Barnstone, a company offering strategy, advisory, system implementation and outsourcing support services to many leading organisations in South and sub-Saharan Africa, is extending its partnership with SAP in Africa.
When it comes to telecom tax compliance and regulation, there are various aspects to consider, such as wireless, local, long-distance, prepaid and data communications. Local jurisdictions complicate the compliance process by requiring hundreds of returns to be filed each month. Included in many telecom expense management solutions, which help manage and eliminate mistakes in telecom invoices, are telecom tax audits to review taxes associated with telecom expenses.
Toward the end of February, IBM launched IBM MobileFirst, a comprehensive mobile portfolio that combines security, analytics and app development software with cloud-based services and mobile expertise. The idea with the MobileFirst portfolio is to help businesses strengthen customer engagement, streamline business processes or boost product and service innovations by focusing on the mobile device, the preferred device of most customers today.
It's a great feeling to watch your favorite event on your mobile, on the go; until you get your mobile bill. Often customers who watch live video streams on their mobiles end up getting hefty bills, which many call, 'Bill Shock"
Bring your own device (BYOD) is a reality for most businesses; Gartner reports that roughly 70 percent of IT organizations are either supporting BYOD or plan to support it in the next 12 months, according to a whitepaper by telecom expense management firm, Telesoft.
There are some key and important trends being seen in telecom expense management (TEM), which are highlighted in a report from the Gartner. Among these are more multinational companies opting for using a TEM provider. TEM services offer businesses more efficient procurement and support, and improved cost management.
Organizations spend between 3 and 5 percent of their annual telecom budget simply managing expenses. Telecom expense management (TEM) services can help organizations quickly gain visibility into their communications spend patterns and identify areas for short-term and long-term savings.
Telecom expense management is emerging to be a more important consideration by end-users in communications outsourcing deals as TEM capabilities have become the business intelligence mechanism to prove the value of a communications outsourcing deal. But before you can have a successful telecom expense management program, you need to plan for one.
In the current market scenario, loyal business customers have the most opportunity to spur merchant banking growth, as long as they effectively position themselves against the best available options.
Merchant banking firm Middlemarch Partners believe the financial services market can benefit from a merchant bank focused on supporting innovative, high-growth companies.
Telegistics, a provider of enterprise-level telecom cost control solution tools, recently surpassed the $7 billion mark in the total contract value procured on behalf of client companies since it was founded. The company's CEO and founder, Dave Roberts, who is often referred to as the "Telecom Sheriff," is now being considered as the "go-to" man for multimillion dollar telecom deals.
Veramark Technologies, Inc. recently confirmed that it has expanded its Georgia Operations Center with an aim to manage its growing customer base in an efficient manner. The organization has shifted to a brand-new, bigger facility located in Sandy Springs, GA, a suburb of Atlanta. All the relocation processes were successfully accomplished in January 2013.
Telecom expense management involves managing wireless, voice and data environments in order to reduce risk and costs. Providers offer TEM solutions with benefits such as improving profits, streamlining operations and reducing risk by identifying significant savings on telecom expenses, eliminating fraud, realizing more efficient use of employee time and increasing accuracy in expense tracking and reporting.
In any business, the most important aspect is making sure that customers are satisfied. Whether it be a call center or VoIP provider, efficient customer care and product satisfaction are the key ingredients to a successful company. vCom Solutions followed this idea by focusing intensively on its clients' needs and overall satisfaction with its products.
Expense management is critical for telecom service providers to offset flat revenue growth over the next five years, according to Ovum. The research agency predicts a mere 2 percent annual growth in telecom service provider revenues between 2012 and 2018, thanks to the increased over-the-top (OTT) competition and limited customer interest for usage-sensitive billing.
BT Global Services will offer TEM Mobility services from the MDSL portfolio to its customers under an agreement with the providers of global TEM enterprise and Market Data Management solutions.
Bring your own device (BYOD) and enterprise mobility aren't going anywhere. According to one report, the global BYOD and enterprise mobility market is anticipated to spike from $67.21 billion in 2011 to $181.39 billion in 2017. You carry an enormous amount of personal data on your mobile and tablet devices, including contacts, e-mails, passwords, photos and even financial information. Cybercriminals target all of that data through malware, online scams and theft, putting both your device and your personal data at risk. If you're already having some issues with mobile security threats, the time to face them is now.
The Telecom Expense Management Industry Association (TEMIA) recently promoted the adoption of "telecommunications management" as a new broad umbrella term to describe the industry amongst its members.
According to ABI Research, a major provider of market intelligence specializing in emerging technologies, market opportunity exists for successful enterprise MVNOs but they need to target not only the right industry verticals, but also offer a range of value-added services - services for which they have more control and offer greater margins.
The MobiControl V10, the new generation of the enterprise mobile device management solution from SOTI, is all set to take enterprise mobility to all new, exciting height. Coming with a slew of powerful features, the latest release is aimed at giving IT managers the power to address the needs of ever-changing mobile landscape.
A recent research report from Frost & Sullivan finds that enterprise mobility management (EMM) solutions centered around mobile device management (MDM), telecom expense management and application management will rise in importance in 2013.
After passing the torch from 2012 to 2013, tech giant IBM has considered some of the trends in 2012 to carry on and expand on in the new year. One highlight for IBM in 2012 was the acquisition of Emptoris and its suite of Strategic Supply Management and Contract Management solutions. The acquisition was the latest addition to IBM's Smarter Commerce initiative, which is designed to help companies better integrate and more effectively manage their entire value chain by automating and optimizing their buying, marketing, selling and service processes. It realizes that the sale is just one aspect of the customer experience.
As organizations grow the small fees that seemed inconsequential when you first started out can now add up to hundreds of thousands of dollars each and every year. Managing expenses in itself is expensive, resulting in three to five percent of the annual telecomm budget. The new telecom expenses management program from Combrokers is designed to cut expenses from the Internet, phone, VoIP, security, mobile device management and other communication and IT solutions
Personal devices and enterprise software should be the big winners in 2013, but the overall global growth of IT in 2013 will be middling at best.
We are familiar with the tools that optimize our productivity like Telecommunications Expense Management (TEM), Wireless Expense Management (WEM) and Mobile Device Management (MDM) tools.
Shenandoah Telecommunications (Shentel) plans to make adjustments to its operating results for the current quarter and fiscal year to show a reduction of approximately $11.8 million in expense related to Shentel's participation in Sprint Nextel's program for the sale of prepaid wireless plans.
As 2012 finishes wrapping up and 2013 quickly approaches, now is a perfect time to reflect on the past year. 2012 was a big year for companies looking to cut costs and increase productivity, and that's exactly what IBM provides.
A telecom expense management solution helps users to manage their voice, wireless and data processes and helps them reducing risk and expenses. This is a simple process and is done with the help of Web-based software. There are various telecom expense management solutions in the market and it can be a difficult to task to choose the ideal product for your company.
Replicon, a cloud-based time sheet software provider, recently blended the capabilities of its cloud-based time tracking software with the features of Concur's integrated travel and expense management solutions.
With greater visibility and control over telecom spend, companies can achieve considerable cost saving. NetPlus, a communications management solutions provider for both commercial and government entities, has come up with an assortment of tools that can give enterprise businesses and government organizations additional savings on their telecom expenses, one of the greatest and often overlooked expense areas for any enterprise.
Recent research from Frost & Sullivan found that enterprise mobility management (EMM) solutions centered around mobile device management (MDM), telecom expense management and application management will rise in importance in 2013.
iSYS, LLC, a WidePoint Corporation subsidiary and a provider of telecom management services, has won a $211K contract from the National Science Foundation (NSF). Under the contract, iSYS will provide a comprehensive and customized telecom expense management services solution to the NSF.
Cass Information Systems, a telecom expense management services provider, has formed a partnership with True Wireless to provide managed mobile device management solutions to enterprises looking to manage a mix of corporate and employee-owned devices in a BYOD environment.
When it comes to telecom expense management, does the bring your own device (BYOD) trend really make sense?
Dycom Industries, a provider of specialty telecommunications contracting services, has decided to strengthen its technical offerings, increase its customer base and extend its geographic presence by acquiring all the domestic telecommunications infrastructure services units of Quanta Services.
Just like many family plans, enterprise mobility can get out of hand if not monitored and optimized for the habits of its users.
Teligistics, a private Texas corporation and provider of enterprise-level telecom cost control solution tools, claimed that as of now its total contract value procured on behalf of client companies is more than $7 billion.
Anatole, a European telecom expense management company, recently announced the availability of ATEM RT, its new real-time telecom expense management solution.
Every day, we create 2.5 quintillion bytes of data - so much that 90 percent of the data in the world today has been created in the last two years alone. Big data comes from everywhere and is coming in huge volumes. Big data in the context of telecom expense management programs makes it possible for organizations to tame chaos from spending on fixed and mobile services, and address new challenges from bring your own device (BYOD) trends where more employees are using a single device for personal and work use.
Frank Cirimele Joins US Technical Advisor Group to Develop Programs for Improved Worldwide Cooperation in Trade
To foster the growth of international trade and related services, Frank Cirimele, director of products and services at freight bill payment provider Cass Information Systems, has joined the U.S. Technical Advisor Group as part of the U.S. delegation to the United Nations Centre for Trade Facilitation and Electronic Business (UN/CEFACT).
Recently, TMCnet reported that an average Fortune 500 company spends an estimated $116 million on telecommunications and network expenses each year, but they can save a huge chunk of that using a telecom expense management solution.
Supporting the growing number and increasing diversity of mobile devices used for work is particularly challenging for I&O executives. According to Forrester, bring your own device (BYOD) is now the norm in workplaces, and 48 percent of employees choose their phone without even considering what their company supports.
Widepoint Enhances Telecommunication Lifecycle Management Solution with Integrated Mobile Device Management Feature
In an effort to meet the evolving needs of its commercial and government sector customers, WidePoint Solutions Corporation (WSC), a WidePoint Corporation subsidiary and a provider of business process outsourcing (BPO) services for Enterprise Telecommunications Management, has expanded its cloud-based, proprietary Telecommunication Lifecycle Management solution. As a part of this expansion, the company has released a robust, integrated, enterprise-proven Mobile Device Management (MDM) solution.
Mer Telemanagement Solutions Ltd has recently signed a renewal contract for its Mobile Virtual Network Enabler service with a large, U.S.-based MVNO.
The Telecom Expense Management Industry Association has added a new member in its association. It is none than Bluefish MGMT, a Sprint exclusive partner that designs, deploys and manages wireless mobility programs.
NetPlus, a solution provider for telecom expense management, data validation, fault management, inventory tracking and control and provisioning, announced it has won several customers -- both commercial and federal -- for its latest NetPlus TMS solution.
Cloud computing, collaboration convergence and the need for access-on-the-go have driven a surge in mobility technologies. With mobile devices extending the reach of the enterprise and taking it to the street, the door is wide open for security vendors and mobile device management (MDM) providers with the right solutions to penetrate the market.
How are your telecom expenses looking? Judging by the look I imagine is on your face right now - a sort of "I'd rather not think about it" look of distaste - I take it you'd like a way to cut down on the costs. Don't worry, though - there are ways to do that.
The ever-increasing use of mobile devices, the Internet and corporate networks has compelled organizations to manage and monitor their communications spend more closely than ever as the cost of delivering these networks-already one of the top five corporate expenses-increases. Telecom expense management solutions like the one offered by Emptoris, a company within IBM that provides strategy supply management solutions, manages the full mobile and network-related lifecycle to deliver immediate impact to any business.
With more than six million active client licenses in the field, Wavelink is a major provider of multivendor mobile device management, wireless infrastructure management, terminal emulation, voice enabling, and mobile application development software. It offers a variety of products, including Wavelink Avalanche Telicost, an innovative and powerful real-time telecom expense management SaaS solution that allows small, medium and large businesses to dramatically reduce their telecom expenses. Avalanche Telicost proactively monitors, reports and analyzes data, voice, SMS and roaming consumption on your fleet of mobile devices.
With Globitel's Bill Shock Prevention solution, Zain Jordan hopes to equip its subscribers with all the necessary tools so they are able to control their data roaming expenses. Globitel is a provider of roaming, VAS and customer care solutions.
CTEMS' Research on Enterprise Adoption of Telecom Expense Management and Wireless Mobility Management
Focusing on the enterprise help desk support trends, the Center for Telecom Environment Management Standards (CTEMS) has released new research mainly related to the support of mobile and bring your own device (BYOD) users.
When a new smartphone or tablet is released, it's typically of no real importance to business users and IT professionals necessarily. But when Apple releases an iPhone, that's a whole different story - especially since the iPhone 5 became a million dollar seller within 24 hours of its availability for pre-order.
The ever-increasing use of mobile devices, the Internet and corporate networks has compelled organizations to manage and monitor their communications spend more closely than ever as the cost of delivering these networks-already one of the top five corporate expenses-increases.
It's hard to underestimate the value of mobility at the enterprise level. Being able to work from a variety of locations not only provides added productivity for the business itself, but also morale improvements for its employees. Today, Comet, a major retailer of electrical goods in the UK, announced that it is turning to Azzurri Communications for its enterprise mobility needs.
While most companies toss bring-your-own-device (BYOD) and other mobile device policies under the CTO's umbrella, some companies have decided to add a Chief Mobility Officer (CMO) to their executive teams.
WidePoint Corporation, a provider of cloud-based telecommunication life-cycle and trusted cyber security management, has revealed that its wholly owned subsidiary, iSYS LLC, has been awarded a contract to provide mobile telecom expense management (TEM) services to The Ohio State University Department of Athletics to enable the department to maximize its wireless telecom budget and resources.
More than 50 percent of direct-to-carrier billing purchases were made by returning customers over the last three years, according to mopay, a global provider of innovative payment solutions for online merchants.
MDSL, a provider of international Telecom Expense Management (TEM) and Market Data Management (MDM) solutions, has acquired the business of Innodoc LLC, an Automated Data Capture technology company.
MDSL has formed a new document management company offering its services as MDSL Innodoc, Inc. Steve Naghshineh, president and CEO at Innodoc, has joined as COO and vice-president of the new company.
DataServ, a global Software as a Service (SaaS) provider of document and process automation, is helping its clients and their employees to better manage expense reporting by offering an easily tailored, user-friendly Travel & Expense Report (T&E) Automation Solution.
Controlling information in the form of data and minimizing expenses are some of the biggest problems that companies face. Managing large amounts of data and using the information effectively to increase productivity and reduce waste in an organization requires expertise. MDSL provides Market Data Management (MDM) and is a leader in Telecom Expense Management (TEM) Systems.
Data-intensive communications like text messaging and mobile e-mail are rapidly exceeding voice-based usage on smartphones and tablets. In turn, mobile operators are changing their pricing plans to charge for every MB of data used. With mobile devices and apps now indispensible tools in business, CFOs are demanding that IT monitor and control usage to trim costs.
Provider of multicarrier wireless mobility management solutions, Vision Wireless, recently announced that it has entered into an agreement with Sprint, providing Vision's Bring Your Own Device (BYOD) solution to business customers using Sprint's Professional Mobility Services suite.
As much as companies rely on communications to connect with customers, partners and colleagues throughout the world, each channel can add significant costs to the overall telecom budget. This drives a need for telecom expense management to ensure all channels are necessary and optimized for the lowest cost.
TEMIA members recently gathered to discuss the state of the industry and debated over the selection of a new term that would most appropriately describe the industry in its current state. The meeting was resulted in the coining of a new term: Telecommunications Management.
Telecom expense management is a spectacularly complex field that means managing your wireless, voice and data environment with the goals of reducing risk and cost. But how did it get that way? Where is it going? These and many more will be questions answered by the recently released white paper from Valicom, "TEM in 2012: History and Trends."
With BlackBerry maker Research In Motion (RIM) on the decline, corporations are quietly switching to other platforms, primarily iOS-based iPhones and Android smartphones. As a result, companies are reevaluating their mobile device management (MDM) plans.
With an aim to make its global corporate travel expense management hassle-free, Dallas-based architectural firm HKS Inc. has invested in Chrome River EXPENSE, an expense management and automated invoice processing solution.
In this first of a two-part series, Rivermine CTO Kevin Dunetz attempts to define Telecom Expense Management.