Telecom Expense Management Featured Articles
Etelesolv, one of Canada's major players in telecom and IT management, has entered into a contract to manage the telecom expenses of Helios Group. As part of the pact, Etelesolv will provide Helios Group with control over all of the organization's wireless spending.
With bring your own device (BYOD) policy catching on and the corporate sector seemingly encouraging the trend, it's no wonder that the total BYOD and enterprise mobility market is about to enter a new phase of rapid growth.
A recent survey developed by Robert Half Management Resources, a provider of senior-level finance, accounting and business systems professionals, reveals that Accounting and Business Systems top the list of projects companies plan to outsource to financial consultants in the next 12 months.
It's easy to agree that "recurring revenue" is predictable, stable income for any company. Recurring revenue becomes more important because it allows you to spend more of your energy in growing your business rather than getting new business.
Managing telecom and IT expanses are daunting task for many companies. The technologies like SIP trunking, BYOD, cloud services, UC, mobile applications have made it more difficult task.
Nexonia has integrated its expense management solution, Nexonia Expenses, with Salesforce.com. The move is designed to help business owners and managers keep track of their prospects and client value.
Recently, the company signed a partnership deal with Tangoe, a provider of Communications Lifecycle Management (CLM) software and services for enterprise clients. The partnership will now allow LinkSource to offer enterprise clients telecommunications expense management (TEM) services through its TotalTEM solution.
LinkSource Technologies, a technology solutions company offering managed services in voice and data, mobility, cloud, IT support and procurement, has partnered with Tangoe, a global provider of communications lifecycle management (CLM) software and services
Freightgate, the global provider of logistics cloud solutions, has introduced a new expense management tool to automate and streamline the whole process of tracking business expenses.
ResearchMoz, a provider of market research databases, has unveiled a new report that indicated the Global Travel and Expense Management Software market to grow at a CAGR of 6.16 percent over the period 2012-2016.
The ability to track, organize, and report expenses has gone from tedious to tap, snap and swipe, thanks to the advent of smartphones. But not all expense tracking apps are created equal.
T-Mobile recently announced how its customers will get unlimited international roaming and text messaging - starting at the end of this month.
This month T-Mobile took a shot at its mobile carrier competition and hit the telecom expense management industry in the process. The mobile carrier recently announced that it is offering free international data roaming in more than 100 countries.
Running a business in an already tight economy is a challenge too many companies are facing. One facet of a budget that shouldn't be cut is telecom expenses, but given the mobile society we're in, it can be confusing.
Telecom expense management isn't about this technology or that service. It's about bringing real, measurable and sustainable benefits business communication costs. It's about pulling all of this together into a manageable whole. TEM takes into account call accounting, invoice validation, contract management and performance management, usually in one solution.
The real value of telecom expense management comes from the transparency it brings. With the right software package, businesses get true visibility into their telecom use.
MDSL provides Telecom Expense Management (TEM) and Market Data Management solutions helping enterprises gain visibility of their telecom expenses, comprehensive business intelligence and automated business processes.
NetPlus, a provider of telecom expense management products and solutions, helps clients tackle their telecom expenses. Invoice processing, inventory validation, dashboards, reporting, service provisioning are just a few of the features in NetPlus Telecom Expense Management solution. NetPlus Dashboards provides key telecom business intelligence to customers, and the company has seen an increase in demand for its Dashboard product at numerous customer sites in the past quarter.
As a laptop user, I feel like a dinosaur. Whether at home or in a coffee shop, increasingly I'm surrounded by people using tablets and smartphones for their computing experience instead of a desktop or laptop. This feeling is more than just anecdotal, too; as a recent blog post by Caroline Lebrun highlights, the move to tablet and smartphone use over traditional computers is one of the magatrends these days.
Nationwide Telecom Strengthens Customer Service to Better Provide Wholesale Services to Global Clients
In order to offer continuous service access to global telecommunications wholesale carriers, Nationwide Telecom, a provider of internet telephony solutions, has ramped up its customer service measures. The company has pushed its customer service team to exceed international standards while providing wholesale services to clients, organizations, companies, and enterprises.
Alsbridge, an international firm that helps clients evaluate benchmark and source transaction management for information technology and business processes, recently published a report, "A Better Way to Cut Costs with Telecom Expense Management", which explains how enterprises can tap into big savings through telecom expense management.
Real-time Mobile by Cimpl can manage a user's telecom expenses and IT assets from any device at any time through an endless number of customized alerts. The solution extends the possibilities of the software to a user's smartphone. The app collects GPS data from the device for location tracking on a map. It connects information but also manages related warning thresholds. The app is available for iOS, Android, BlackBerry and Windows Phones devices.
Access to a mobile device that can also access a corporate network is an important tool for the active employee out in the field. He or she needs access to many of the same things corporate-based employees need, but the level of access to these things can vary according to the employee. Many rely on mobile devices, which in turn demands mobile device management. How does the adoption of such a tool play into the demand for telecom expense management?
Industry veteran Carina Hayek recently joined telecom management company vCom Solutions Inc. as Vice President of Marketing and Communications. Hayek holds more than 10 years of marketing and management experience in technology and telecom organizations. In her new role, she will be responsible for implementing strategic marketing initiatives designed to drive growth for vCom Solutions.
Concur, a provider of integrated travel and expense management solutions, recently invested in Visage Mobile, Inc., a SaaS enterprise mobility management (EMM) solution, through the Concur Perfect Trip Fund to address the growing trend of mobility and bring your own device (BYOD).
Nuna Logistics is going to leverage the features of the Telemanager solution from Etelesolv, a Canadian solutions provider for telecom and IT management, in order to expand the management of wireless and IT assets.
Today's small and medium sized businesses (SMBs) have the same access to technology as some of the largest enterprises in the world. Cloud technology is making this possible by offering applications and services that would have been impossible for SMBs to afford not too long ago.
Xero, provider of online accounting software, and Expensify, a provider of an expense recording application, partnered to facilitate the integration of expense report data from Expensify directly into Xero's accounting platform.
Orange, a global telecommunications operator, recently selected KDS, a provider of SaaS-based travel & expense solutions, for a five-year contract for its KDS Neo door-to-door travel and expense solution.
Given how long mobile has been around, and in spite of 100 percent market saturation, mobile subscriptions are actually doing rather well. Market saturation doesn't mean the entire world has a mobile subscription, although it certainly seems it with the proliferation of mobile device usage. One person can easily have more than one subscription. The overall picture, however, is that the market has reached a peak, but there's still room to grow.
Budgeting and expense tracking might not sound that interesting, but these are very important, especially when it comes to running a business. To improve your financial position and keep more cash in your wallet, Talygen, a provider of business management automation solutions, introduced the newest version of its advanced Windows Phone app to help companies and their employees manage expense tracking functions on their smartphone or tablet.
Etelesolv, a Canada-based telecom and IT management company, recently introduced an enhanced version of Telemanager Simple Audit Console that helps companies to get control of their telecom expenses and IT assets.
Telecom expense management software provider NetPlus has improved invoice processing and chargeback efficiency by more than 50 percent for one of its federal clients.
LinkSource Technologies is one company ready to a significant opportunity for cost savings and efficiencies through its new suite of services. The company's small businesses offerings help reduce costs, manage resources and improve technology efficiencies with regard to E-Mail, server set-up, file sharing, security, backup, IT support, mobility management and cloud services, all through a single-source managed service provider.
With an integrated system, companies are better able to find discrepancies between what's booked and what's actually expensed. A good example is an employee who books an economy-class rental car according to company policy but then upgrades the rental car to a mid-sized vehicle at pickup. An expense manager will not notice the difference until the employee has submitted the bill for reimbursement, if the upgrade is noticed at all.
As the use of technology, communications services and mobile devices by small businesses increases, there is a need to integrate, streamline and manage these tools and resources. Enterprise-class solutions improve small business productivity and reduce costs.
The mobility trend has hit companies in a wave, forcing many to consider bring your own device (BYOD) strategies or new ways to manage company-owned devices accessing the corporate network. While incorporating mobility into the corporate communications strategy demands a clear direction, it must also be considered in telecom expense management.
Veramark Technologies, a provider of telecom expense management and reporting software, announced the availability of its VeraSMART wireline and wireless call accounting software within Ingram Micro's Solution Centers in Buffalo.
Mobile data enables workers to stay productive on the road, but it also can be a big challenge when employees handle work overseas.
One of my favorite parts about the social aggregator/time traveling app Timehop is that it offers the top news in history on that particular day. Today, when I was making my way down memory lane, I saw that on this day in 1981, IBM introduced the 5150 - the first personal computer. I couldn't help but think of how far IBM has come in the last 32 years.
Renodis, a provider of telecom expense management solutions, was recently selected to manage TriCore Reference Laboratories' telecom environment, including the wireline and mobility businesses.
Telecom expense management is an integral part of business for companies that use lots of telecommunication services - it enables them to keep costs down and understand and manage where their spending is going.
There was a time when a mobile device was for only people who could afford a wired telephone into their vehicles. Now, mobile devices are pretty much in the hands of the general public, offering the ability to read e-mail, send documents, procure invoices and do just about anything related to business. This mobility shift has IT departments struggling to keep up with user demands for mobile device access to work e-mail and documents, not to mention jive with accounting so that those who have corporate mobile access don't run up a gigantic bill.
As BYOD devices gain in popularity among employees, companies are struggling in setting and implementing policies for these devices. But help is on its way with a new ePaper from Etelesolv.
What to Do When Your Employee Comes Back from a Business Trip with a Quarter of a Million Dollar Phone Bill
Recently, an employee of a major American corporation set off on a business trip across Europe and Asia and upon returning, the employee was notified of a Verizon bill totaling nearly a quarter of a million dollars -- $247,850.21. The employee travelled through eight countries from March 11 through April 10, 2013, and she used her BlackBerry to send an e-mail with an important presentation attachment.
Regardless of size, businesses shouldn't be weighed down by their often confusing telecom bills. Expenses should always remain in check to run a tight ship, but telecom bills can get rather complex when it comes to maintaining data, voice and other services associated with a communication account. More often than not, organizations overlook errors or payment processes, and that's what leads to errors and gaps.
With VoIP and cellular plans, bring your own device (BYOD) combing with corporate-sponsored phones, and a range of different add-on services, ensuring that a company is properly spending on telecommunications is harder than ever.
As much as we all like to stay connected, we also have a desire to do so without paying too much for our mobile or telecom service. Quality and availability are certainly nice, but not if the provider wants double the average cost to deliver on these expectations. The challenge is in identifying the best strategy to keep costs in check while still getting what you want. It may be time for telecom expense management.
The cloud has entered almost all areas of businesses, and procurement and expense management are no exception. Many cloud service providers now offer expense management solutions to help companies reduce the costs associated with managing them on-premises.
vCom Solutions announced a significant upgrade to its flagship vManager, the renowned telecom management application. vManager was awarded the TEM Excellence Award in 2012 by TMC, which publishes Internet Telephony Magazine.
The means we use to stay connected can sometimes also be the means to drive up costs associated with doing business. As innovations continue to be introduced into the corporate environment, it's easy to overlook duplicate services or idle accounts. When this happens, an organization can find itself in need of telecom expense management as it's paying too much for communications.
When it comes to managing expenses, enterprises face a number of challenges, including gaining visibility to all spending and managing those from a single location. A number of providers and organizations in the industry today work to help companies overcome such challenges, to make telecom expense management an efficient and simple process.
In order to take better control of telecom and IT assets, Mammoet Canada Eastern Ltd., a company providing solutions for lifting, transportation, installation and decommissioning of large and heavy structures, has signed a contract with Etelesolv to manage its telecom expenses.
Maxatec, a provider of EPOS systems and mobile and barcode products, recently signed a distribution agreement with mobile device management (MDM) software company SOTI.
Gartner, an information technology research and advisory company, recently selected Telesoft, a provider of fixed and mobile telecom expense management (TEM) software and services for review and analysis.
During these challenging economic times, managing expenses has increasingly become a priority for businesses of all sizes. In fact, many have taken inventory of their expenses and are taking steps to control costs. Items like vendors, energy, staff, space and travel are all items decision makers review when trimming the fat. One of the biggest expenses, of course, is communications. This encompasses Internet, voice and mobile devices, all of which eat up a large portion of a business' budget. With telecom expense management (TEM), business officials are getting a better grip on this large expenditure.
SOTI MobiControl, a mobile device management solution that enables organizations to empower enterprise mobility through support for corporate-liable and bring your own device (BYOD) policies, has launched in China.
Veramark Technologies Inc., a provider of telecom expense management solutions, has revoked the merger contract signed with Varsity Acquisition LLC and All Big Ten Holdings, Inc. and agreed to be acquired by Hubspoke Holdings, Inc. and TEM Holdings, Inc.
Today, most companies and government agencies depend on computer networks to store and manage their data. So it's important for them to secure those networks from unauthorized threats. Many corporations, educational institutions and government agencies are using Virtual Private Network (VPN), a network technology to create a secure network connection over a public network.
IBM's Institute for Business Value (IBV) recently completed its groundbreaking Chief Procurement Officer Study, one of the largest known surveys of procurement organizations at global companies. The IBV surveyed more than 1,100 CPOs and senior procurement executives in 22 countries around the world. The goal of the study was to harvest insights to better understand the impact of procurement performance on business performance.
Procurement is one of the functions in business that's not only necessary, but it's also often overlooked. The proper use of procurement can lead to cuts in waste and improvements to the bottom line, but what can be done to ensure that the procurement sector of businesses is running at its peak? As it turns out, there are certain basic standards that can help make procurement a powerhouse for business, keeping the whole thing flowing smoothly and efficiently.
AOTMP, a provider of solutions that help drive efficiency and performance into enterprise fixed and mobile telecom environments, recently announced MOBI Wireless Management's participation in the Efficiency FirstSolution Certification Program, a standard for driving technical, financial and operational efficiency across enterprise fixed and mobile telecommunications environments.
Telecom expense management is critical for healthcare industry. According to TEMIA, most healthcare providers spend upward of $1,000,000 annually on their telecom expenses, and this is expected to grow by 44 percent over the next few years.
Visage MXP Selected as Tech Data's Bring Your Own Device Mobile Expense Management Solution through TDMobility
Tech Data, one of the world's largest wholesale distributors of technology products, services and solutions, recently opted for Visage MXP as its TDMobility Bring Your Own Device Mobile Expense management solution.
Tech Data has entered into a strategic association with Visage, where Visage MXP will now be a part of TDMobility's Bring Your Own Device or BYOD Mobile Expense management solution. The end-to-end mobility offerings destination from Tech Data, TDMobility, has now qualified as a Visage Certified Partner.
Managing telecom expenses can be a challenge, especially at large organizations. But since telecommunications is essential to every business, it is an issue that every organization faces. While there are many tactics for reigning in expenses, here are eight tips that should serve as best practices when dealing with telecom expense management.
NetPlus provides telecom expense management solutions that help companies with budget cuts due to sequestration.
Computers were supposed to make our lives easier by boosting productivity so we have time for what we really enjoy - but today, it seems what we really enjoy is Facebook. For many people, computers make our lives seem busier and more hectic than ever.
Recently, IBM partnered with technology consulting firm Perficient to help Men's Wearhouse, a U.S. clothing retailer, better engage its customers and improve productivity by way of a Smarter Commerce approach. Put simply, the Smarter Commerce initiative helps deliver a more personalized experience to customers on mobile devices and through social media channels.
A major Swiss bank, with offices in over 50 countries and branches in every major financial center worldwide, has selected MDSL to provide it with a full set of TEM services.
MDSL, a major player in international Telecom Expense Management (TEM) and Market Data Management solutions with offices in New York, London, Paris, Gothenburg, Tokyo and Hong Kong, was selected after a rigorous tendering process.
No matter if you're a small business managing a fleet of five smartphones or an enterprise that has to track countless desk phones, remote numbers and mobile workforce devices, you can't do without saving a buck or two in communications whenever possible. Particularly in an economy when money is tight, telecom expense management (TEM) can help keep businesses, no matter the size, keep telecommunications costs in check and not the one line item that is eating up an enter budget. So, how can TEM save money?
As the importance of telecommunications increases in business operations, telecom expense management (TEM) is becoming a critical business strategy. It allows businesses to not only track spending, but also maximize telecom resources.
Comview, a telecom consulting firm, recently unveiled that its Telecom Procurement module, available as part of its Total Talk Management suite, won the Long Island Software Award (LISA) for 2013.
As mobile devices flood the market and bring your own device (BYOD) becomes increasingly popular in the workplace, mobile device management (MDM) and mobile security management (MSM) are becoming quite topical. More and more we're seeing Mac products and devices in the BYOD space, and for businesses looking to amp up security and keep an eye on telecom expenses, Amtel comes to the rescue.
Giving mobile workers the ability to access corporate information from remote locations on their mobile devices has become important for companies to improve productivity. To address this need, Enterprise Mobile, a business unit of Intermec Technologies Corporation and a provider of comprehensive mobility managed services, has joined Box Partner Network. With this partnership, Box can resell Enterprise Mobile's cloud-based collaboration services.
When it comes to your communications strategy, you know you need an efficient way to stay connected. For that, companies throughout the world optimize telecom expense management (TEM) solutions, ensuring they have the most cost-effective methods in place and only pay for those services actually used. But, did you also know that telecom expense management can see you through a natural disaster?
To mitigate waste and needless spending, telecom expense management (TEM) is a tool that organizations should consider when establishing expectations for the amount of communication usage. For organizations, TEM means insightful analysis.
iPhones, iPads, Surfaces and Galaxies are all contributing to a major trend in today's workforce: bring your own device (BYOD). As employees realize the convenience of utilizing one device for both work and personal life, and companies realize the benefits of not having to distribute company-owned devices, the adoption of BYOD is growing. In fact, 75 percent of all businesses already allow personal devices into their business network. While the buzz for BYOD continues to increase, some enterprises are taking a step back and realizing it may not be all it's cracked up to be.
Dhiraagu, a telecom service provider in Maldives, has selected MACH's Revenue Protection platform to minimize revenue leakage caused by fraud and billing inaccuracies across its mobile and fixed line networks.
Chrome River Technologies, a provider of expense management and automated invoice processing software, released the findings of its PayStream research conducted for engineering firms.
Managing telecom expenses can be a challenge given the complexity and possibility for errors in both fees and negotiated discounts.
Enterprise Mobile unveiled its global telecom expense management (TEM) services which will help businesses control costs and simplify in-house mobile management.
vCom Solutions has released vManager 4.4, the latest version of its telecom management software.
Companies today face challenges in economic and operational environments, such as managing growth, reducing costs, enforcing compliance and mitigating risk. Procurement organizations help manage these challenges and help organizations achieve their business goals.
In order to expand the size of the telecom expense management (TEM) Web experience/engagement management (WEM), mobile device management (MDM) and related markets and foster ongoing performance improvement through open industry standards, RadiusPoint has become the newest member of The Telecom Expense Management Industry Association (TEMIA).
As organizations gradually move to next-generation technologies such as VoIP, UC and SIP, the way they manage telecommunications will also change. Providing relevant telecommunications management software solutions and managing converged telecom networks will thus take on a more important hue.
Budget cuts have been affecting businesses of all sizes from different industries, but most organizations don't realize these can be avoided: 26 percent of telecom charges for telecom services are erroneous or could be avoided. Telecom expense management solutions automate the management of telecommunications expenses, which can represent one the largest single operating expenditures, to save money and streamline business processes.
Telecom expense management (TEM) comes with a host of benefits, among them is the obvious cost savings as well as enhanced service levels. For organizations, TEM means call accountability, invoice validation, contract management and insightful analysis.
Thanks to the overwhelming growth of wireless technologies and supporting devices, telecom expense management is becoming increasingly complex for organizations. Wireless expense is now the fastest-growing component in telecom spending in most organizations, according to reports.
Procurement services are considered a key component in achieving overall corporate strategies. They include not just consulting, but business process outsourcing, knowledge process outsourcing, supplier management, quality and auditing services, content/information services, network services, intelligence services, training/certification services and more. As companies increasingly focus on managing issues related to global growth, volatility and risk, procurement organizations are adapting and evolving.
It's not uncommon for executives to view the telecommunications network as a necessary evil; something to have, yet not worth the investment to properly update or even maintain. If this is the reality for your firm, you could be missing out on important opportunities for growth and profitability.
When it comes to telecom expense management, IBM Emptoris Rivermine is among the best known, enabling companies t reduce telecom expenses through active management of the entire mobile and network communications lifecycle. IBM Emptoris Rivermine Telecom Expense Management on Cloud takes this one step further, offering all the advantages of the original but with the flexibility and cost savings of a cloud solution.
A global not-for-profit organization that helps communities in Canada and around the world prepare and respond for disasters and also offers health and injury prevention services through an international network, has recently selected Etelesolv's Telemanager dashboard to manage wireless and wireline expenses of their national office.
TRX, Inc., a company that deals in travel data and technology, recently announced that its ACM solution has been selected by FCm Travel Solutions, a travel management company. The solution will be used to monitor and analyze FCm's clients' airline contracts and relationships. Moreover, TRX consultants will also help FCm to enhance their current airline sourcing offer, ensuring optimal program performance and supplier relationships for the clients.
Barnstone, a company offering strategy, advisory, system implementation and outsourcing support services to many leading organisations in South and sub-Saharan Africa, is extending its partnership with SAP in Africa.
When it comes to telecom tax compliance and regulation, there are various aspects to consider, such as wireless, local, long-distance, prepaid and data communications. Local jurisdictions complicate the compliance process by requiring hundreds of returns to be filed each month. Included in many telecom expense management solutions, which help manage and eliminate mistakes in telecom invoices, are telecom tax audits to review taxes associated with telecom expenses.
Toward the end of February, IBM launched IBM MobileFirst, a comprehensive mobile portfolio that combines security, analytics and app development software with cloud-based services and mobile expertise. The idea with the MobileFirst portfolio is to help businesses strengthen customer engagement, streamline business processes or boost product and service innovations by focusing on the mobile device, the preferred device of most customers today.
It's a great feeling to watch your favorite event on your mobile, on the go; until you get your mobile bill. Often customers who watch live video streams on their mobiles end up getting hefty bills, which many call, 'Bill Shock"
Bring your own device (BYOD) is a reality for most businesses; Gartner reports that roughly 70 percent of IT organizations are either supporting BYOD or plan to support it in the next 12 months, according to a whitepaper by telecom expense management firm, Telesoft.
There are some key and important trends being seen in telecom expense management (TEM), which are highlighted in a report from the Gartner. Among these are more multinational companies opting for using a TEM provider. TEM services offer businesses more efficient procurement and support, and improved cost management.