Telecom Expense Management Featured Articles
The larger telecom real estate grows, the harder it becomes to manage effectively. High volumes of data with no obvious connection to one another is one of the largest challenges that telecom organizations face today.
An appellate court in California has ruled that businesses have to pay a "reasonable percentage" of the phone bill if employees are required to use their own phones for work.
A new survey shows that a significant percentage of engineering professionals are dissatisfied with the visibility of their expense reporting methods.
Communications are rapidly growing beyond the point of simply connecting one user with another. Communications build the foundation of a variety of new business points.
Avotus is helping companies to transform their telecom spending. Avotus' ICM UM version 8.31 offers key mobility, security and reporting enhancements that deliver visibility into an enterprise's telecom assets and expense.
Montreal-based Etelesolv is a company which is helping organizations to save hundreds of thousands in Telecom Expenses using its innovative software solutions.
A new survey has found that employees in "executive/upper management" departments are responsible for committing 27 percent of expense reimbursement fraud cases.
Businesses generally use Invoice Process and Expense Management services to gain and maintain control over its spend, identify missing and unrecognized bills at the Call Detail Record level, and prompt action where it's needed.
While this may seem an unlikely avenue to minimize spending, the reality is companies are often overspending on their telecom costs.
Wireless Analytics, which develops enterprise mobility management solutions, has just announced that it is releasing version 4 of its Communications Lifecycle Expense Analytics (CLEAN) platform this fall.
A new report by Kable on total technology enterprise mobility management (EMM) is now available, highlighting major trends in the field of enterprise mobile technology, including mobile telecom expense management.
Deem, a company focused on delivering Commerce-as-a-Service, has announced new features that will be included in in its Deem@Work offering.
Businesses have realized that they will have to put in place a concise plan to ensure security in the BYOD age.
The U.S. Patent Office has granted Cass Information Services a patent "for technology that provides enterprises with a better alternative for reimbursing employees for use of their personal mobile devices."
Business automation solutions provider V1 is expanding its purchase-to-pay (P2P) product suite with the launch of its Web- and mobile-based software solutions.
Many companies consider SSAE 16 and SOC 2 audits as an annual investment with a proven ROI, increasing a service organization's prospective client base, organizational productivity, customer retention and accountability.
The many facets of travel and expense management can cause nightmares to organizations and headaches to employees, but it doesn't have to be that way.
iSYS LLC, a subsidiary of WidePoint, has received a Blanket Purchase Agreement (BPA) from the Department of Health and Human Services (DHHS) for telecommunications inventory and expense management solutions (TIEMS).
Comview Corporation recently announced that the Long Island Software and Technology Network (LISTnet) has recognized the company with its 2014 Long Island Software Award.
Managing telecom expenses is so important that vendors have the process down to a science and have developed software for it.
Comview Corporation, a provider of telecom expense management (TEM), wireless mobility management (WMM) and call accounting software and services, has become a global "Advanced Technology Partner" of Unify.
At a recent panel in which TEMIA and NetPlus participated, the session focused on what the transition from traditional phone service to unified communications would mean to enterprises.
MeadWestvaco (MWV), a global packaging solutions company serving the world's most premier consumer products brands, has renewed its partnership with Xerox for IT management services.
BYOD is no longer frowned upon as companies say they are seeing positive returns in terms of time management, cost saving and a motivated work environment.
Nabarro LLP, a full-service commercial European law firm, recently selected Chrome River EXPENSE and INVOICE to go paperless and automate the firm's corporate expense claims and purchase ledger operations.
Comview Corporation, a premier provider of telecom expense management, wireless mobility management and call accounting software and services, recently appointed industry expert Kevin Simms as Director of Marketing.
DATABASICS, a supplier of expense management solutions, has integrated the MedProID 13M record healthcare provider (HCP) database into its expense reporting service.
Organizations have begun to realize the need for centralizing expense-related management, and travel-related compliances have been the key reason for the growing expense management market.
Amtel recently announced that the company has signed a distribution agreement with Ingram Micro Mobility to expand its footprint in the U.K and Europe.
A properly executed TEM solution can achieve considerable cost savings and a host of operational benefits, a recent study found, but only if telecom expense management is used within a structured, disciplined framework.
Telecom expense management (TEM) has become increasingly important for businesses of all sizes thanks to the increased complexity and proliferation of telecom services and devices that must be supported.
As a major constituent of enterprise IT, BYOD will transform the way users and organizations deal with network security.
There are several reports that have clearly shown that those with a telecom expense management program save 22 percent more than companies that do not have one.
A new study finds most large enterprises now use telecom expense management software to control increasingly complex telecom spend, but many must jump around among providers or cobble together several solutions to make it work.
Charlotte, NC-based OVATION Wireless Management, a privately held company that provides global enterprise managed mobility solutions, has joined Telecom Expense Management Industry Association, TEMIA.
MetTel, a provider of unified communications and network solutions, recently announced that it has been recognized with an Authority on Telecom Management Practices Efficiency First Solution Certification.
The Telecom Expense Management Industry Association has published a case study on Avotus Corporation, a provider of Intelligent Communication Management (ICM) solutions.
Telecom Expense Management (TEM) is the process of managing all the telecom-based activities within a company to reduce cost and improve productivity.
A new look at how much European workers spend to get connected when traveling for business has raised questions as to whether the same issue is happening on our shores.
In an ever-evolving telecommunication landscape, the scope of telecom expense management has had to extend beyond the parameters of merely taming runaway costs and managing invoices.
In running a business, it helps to keep an eye on the bottom line at all times; expenses have a way of quickly getting out of hand. Yet one area that most companies vastly underestimate is mobile investments.
MDSL, a provider of global Telecom Expense Management (TEM) and Market Data Management solutions, has announced its appointment as major sponsor for an upcoming fixed-line and mobile conference in Florida.
In these challenging business times, there's not much better than landing a government contract. The work is steady, the money is assured, and if you do a good job, you could be in line for even more work down the road.
Certify has released the results of its year-end review for 2013. This explores the business expense trends for Q4 2013.
In a new report, the Telecom Expense Management Industry Association (TEMIA) finds that enterprises now face a tough challenge as IT departments are forced to make migrations from one platform to another within a short span of time.
Telecom expense management (TEM) is an integral part of the business environment, and as the name suggests, brings within its orbit the tasks of monitoring and managing costs, network, infrastructure and more.
Just as people are beginning to accept the cloud more readily than before, likewise VoIP also appears to be gaining ground with businesses.
Dimension Data, a $5.8 billion provider of ICT solutions, has announced that Gartner, Inc. has given it an "Excellent" rating in its report called Critical Capabilities for Telecom Expense Management.
Gartner's Critical Capabilities for Telecom Expense Management Report Names Tangoe as Top Scorer in Overall Use Case
The recently published Gartner's Critical Capabilities for Telecom Expense Management report is said to have ranked communications lifecycle management (CLM) software provider Tangoe with the highest score in overall use case.
Etelesolv, one of Canada's major players in telecom and IT management, has entered into a contract to manage the telecom expenses of Helios Group. As part of the pact, Etelesolv will provide Helios Group with control over all of the organization's wireless spending.
With bring your own device (BYOD) policy catching on and the corporate sector seemingly encouraging the trend, it's no wonder that the total BYOD and enterprise mobility market is about to enter a new phase of rapid growth.
A recent survey developed by Robert Half Management Resources, a provider of senior-level finance, accounting and business systems professionals, reveals that Accounting and Business Systems top the list of projects companies plan to outsource to financial consultants in the next 12 months.
It's easy to agree that "recurring revenue" is predictable, stable income for any company. Recurring revenue becomes more important because it allows you to spend more of your energy in growing your business rather than getting new business.
Managing telecom and IT expanses are daunting task for many companies. The technologies like SIP trunking, BYOD, cloud services, UC, mobile applications have made it more difficult task.
Nexonia has integrated its expense management solution, Nexonia Expenses, with Salesforce.com. The move is designed to help business owners and managers keep track of their prospects and client value.
Recently, the company signed a partnership deal with Tangoe, a provider of Communications Lifecycle Management (CLM) software and services for enterprise clients. The partnership will now allow LinkSource to offer enterprise clients telecommunications expense management (TEM) services through its TotalTEM solution.
LinkSource Technologies, a technology solutions company offering managed services in voice and data, mobility, cloud, IT support and procurement, has partnered with Tangoe, a global provider of communications lifecycle management (CLM) software and services
Freightgate, the global provider of logistics cloud solutions, has introduced a new expense management tool to automate and streamline the whole process of tracking business expenses.
ResearchMoz, a provider of market research databases, has unveiled a new report that indicated the Global Travel and Expense Management Software market to grow at a CAGR of 6.16 percent over the period 2012-2016.
The ability to track, organize, and report expenses has gone from tedious to tap, snap and swipe, thanks to the advent of smartphones. But not all expense tracking apps are created equal.
T-Mobile recently announced how its customers will get unlimited international roaming and text messaging - starting at the end of this month.
This month T-Mobile took a shot at its mobile carrier competition and hit the telecom expense management industry in the process. The mobile carrier recently announced that it is offering free international data roaming in more than 100 countries.
Running a business in an already tight economy is a challenge too many companies are facing. One facet of a budget that shouldn't be cut is telecom expenses, but given the mobile society we're in, it can be confusing.
Telecom expense management isn't about this technology or that service. It's about bringing real, measurable and sustainable benefits business communication costs. It's about pulling all of this together into a manageable whole. TEM takes into account call accounting, invoice validation, contract management and performance management, usually in one solution.
The real value of telecom expense management comes from the transparency it brings. With the right software package, businesses get true visibility into their telecom use.
MDSL provides Telecom Expense Management (TEM) and Market Data Management solutions helping enterprises gain visibility of their telecom expenses, comprehensive business intelligence and automated business processes.
NetPlus, a provider of telecom expense management products and solutions, helps clients tackle their telecom expenses. Invoice processing, inventory validation, dashboards, reporting, service provisioning are just a few of the features in NetPlus Telecom Expense Management solution. NetPlus Dashboards provides key telecom business intelligence to customers, and the company has seen an increase in demand for its Dashboard product at numerous customer sites in the past quarter.
As a laptop user, I feel like a dinosaur. Whether at home or in a coffee shop, increasingly I'm surrounded by people using tablets and smartphones for their computing experience instead of a desktop or laptop. This feeling is more than just anecdotal, too; as a recent blog post by Caroline Lebrun highlights, the move to tablet and smartphone use over traditional computers is one of the magatrends these days.
Nationwide Telecom Strengthens Customer Service to Better Provide Wholesale Services to Global Clients
In order to offer continuous service access to global telecommunications wholesale carriers, Nationwide Telecom, a provider of internet telephony solutions, has ramped up its customer service measures. The company has pushed its customer service team to exceed international standards while providing wholesale services to clients, organizations, companies, and enterprises.
Alsbridge, an international firm that helps clients evaluate benchmark and source transaction management for information technology and business processes, recently published a report, "A Better Way to Cut Costs with Telecom Expense Management", which explains how enterprises can tap into big savings through telecom expense management.
Real-time Mobile by Cimpl can manage a user's telecom expenses and IT assets from any device at any time through an endless number of customized alerts. The solution extends the possibilities of the software to a user's smartphone. The app collects GPS data from the device for location tracking on a map. It connects information but also manages related warning thresholds. The app is available for iOS, Android, BlackBerry and Windows Phones devices.
Access to a mobile device that can also access a corporate network is an important tool for the active employee out in the field. He or she needs access to many of the same things corporate-based employees need, but the level of access to these things can vary according to the employee. Many rely on mobile devices, which in turn demands mobile device management. How does the adoption of such a tool play into the demand for telecom expense management?
Industry veteran Carina Hayek recently joined telecom management company vCom Solutions Inc. as Vice President of Marketing and Communications. Hayek holds more than 10 years of marketing and management experience in technology and telecom organizations. In her new role, she will be responsible for implementing strategic marketing initiatives designed to drive growth for vCom Solutions.
Concur, a provider of integrated travel and expense management solutions, recently invested in Visage Mobile, Inc., a SaaS enterprise mobility management (EMM) solution, through the Concur Perfect Trip Fund to address the growing trend of mobility and bring your own device (BYOD).
Nuna Logistics is going to leverage the features of the Telemanager solution from Etelesolv, a Canadian solutions provider for telecom and IT management, in order to expand the management of wireless and IT assets.
Today's small and medium sized businesses (SMBs) have the same access to technology as some of the largest enterprises in the world. Cloud technology is making this possible by offering applications and services that would have been impossible for SMBs to afford not too long ago.
Xero, provider of online accounting software, and Expensify, a provider of an expense recording application, partnered to facilitate the integration of expense report data from Expensify directly into Xero's accounting platform.
Orange, a global telecommunications operator, recently selected KDS, a provider of SaaS-based travel & expense solutions, for a five-year contract for its KDS Neo door-to-door travel and expense solution.
Given how long mobile has been around, and in spite of 100 percent market saturation, mobile subscriptions are actually doing rather well. Market saturation doesn't mean the entire world has a mobile subscription, although it certainly seems it with the proliferation of mobile device usage. One person can easily have more than one subscription. The overall picture, however, is that the market has reached a peak, but there's still room to grow.
Budgeting and expense tracking might not sound that interesting, but these are very important, especially when it comes to running a business. To improve your financial position and keep more cash in your wallet, Talygen, a provider of business management automation solutions, introduced the newest version of its advanced Windows Phone app to help companies and their employees manage expense tracking functions on their smartphone or tablet.
Etelesolv, a Canada-based telecom and IT management company, recently introduced an enhanced version of Telemanager Simple Audit Console that helps companies to get control of their telecom expenses and IT assets.
Telecom expense management software provider NetPlus has improved invoice processing and chargeback efficiency by more than 50 percent for one of its federal clients.
LinkSource Technologies is one company ready to a significant opportunity for cost savings and efficiencies through its new suite of services. The company's small businesses offerings help reduce costs, manage resources and improve technology efficiencies with regard to E-Mail, server set-up, file sharing, security, backup, IT support, mobility management and cloud services, all through a single-source managed service provider.
With an integrated system, companies are better able to find discrepancies between what's booked and what's actually expensed. A good example is an employee who books an economy-class rental car according to company policy but then upgrades the rental car to a mid-sized vehicle at pickup. An expense manager will not notice the difference until the employee has submitted the bill for reimbursement, if the upgrade is noticed at all.
As the use of technology, communications services and mobile devices by small businesses increases, there is a need to integrate, streamline and manage these tools and resources. Enterprise-class solutions improve small business productivity and reduce costs.
The mobility trend has hit companies in a wave, forcing many to consider bring your own device (BYOD) strategies or new ways to manage company-owned devices accessing the corporate network. While incorporating mobility into the corporate communications strategy demands a clear direction, it must also be considered in telecom expense management.
Veramark Technologies, a provider of telecom expense management and reporting software, announced the availability of its VeraSMART wireline and wireless call accounting software within Ingram Micro's Solution Centers in Buffalo.
Mobile data enables workers to stay productive on the road, but it also can be a big challenge when employees handle work overseas.
One of my favorite parts about the social aggregator/time traveling app Timehop is that it offers the top news in history on that particular day. Today, when I was making my way down memory lane, I saw that on this day in 1981, IBM introduced the 5150 - the first personal computer. I couldn't help but think of how far IBM has come in the last 32 years.
Renodis, a provider of telecom expense management solutions, was recently selected to manage TriCore Reference Laboratories' telecom environment, including the wireline and mobility businesses.
Telecom expense management is an integral part of business for companies that use lots of telecommunication services - it enables them to keep costs down and understand and manage where their spending is going.
There was a time when a mobile device was for only people who could afford a wired telephone into their vehicles. Now, mobile devices are pretty much in the hands of the general public, offering the ability to read e-mail, send documents, procure invoices and do just about anything related to business. This mobility shift has IT departments struggling to keep up with user demands for mobile device access to work e-mail and documents, not to mention jive with accounting so that those who have corporate mobile access don't run up a gigantic bill.
As BYOD devices gain in popularity among employees, companies are struggling in setting and implementing policies for these devices. But help is on its way with a new ePaper from Etelesolv.
What to Do When Your Employee Comes Back from a Business Trip with a Quarter of a Million Dollar Phone Bill
Recently, an employee of a major American corporation set off on a business trip across Europe and Asia and upon returning, the employee was notified of a Verizon bill totaling nearly a quarter of a million dollars -- $247,850.21. The employee travelled through eight countries from March 11 through April 10, 2013, and she used her BlackBerry to send an e-mail with an important presentation attachment.
Regardless of size, businesses shouldn't be weighed down by their often confusing telecom bills. Expenses should always remain in check to run a tight ship, but telecom bills can get rather complex when it comes to maintaining data, voice and other services associated with a communication account. More often than not, organizations overlook errors or payment processes, and that's what leads to errors and gaps.
With VoIP and cellular plans, bring your own device (BYOD) combing with corporate-sponsored phones, and a range of different add-on services, ensuring that a company is properly spending on telecommunications is harder than ever.
As much as we all like to stay connected, we also have a desire to do so without paying too much for our mobile or telecom service. Quality and availability are certainly nice, but not if the provider wants double the average cost to deliver on these expectations. The challenge is in identifying the best strategy to keep costs in check while still getting what you want. It may be time for telecom expense management.
The cloud has entered almost all areas of businesses, and procurement and expense management are no exception. Many cloud service providers now offer expense management solutions to help companies reduce the costs associated with managing them on-premises.
vCom Solutions announced a significant upgrade to its flagship vManager, the renowned telecom management application. vManager was awarded the TEM Excellence Award in 2012 by TMC, which publishes Internet Telephony Magazine.
The means we use to stay connected can sometimes also be the means to drive up costs associated with doing business. As innovations continue to be introduced into the corporate environment, it's easy to overlook duplicate services or idle accounts. When this happens, an organization can find itself in need of telecom expense management as it's paying too much for communications.