Etelesolv Recognized for Telecom Expense Management Solution
February 06, 2013
By Rachel Ramsey
, TMCnet Web Editor
Telecom expense management involves managing wireless, voice and data environments in order to reduce risk and costs. Providers offer TEM solutions with benefits such as improving profits, streamlining operations and reducing risk by identifying significant savings on telecom expenses, eliminating fraud, realizing more efficient use of employee time and increasing accuracy in expense tracking and reporting.
Etelesolv, a Canada-based provider of telecom and IT management solutions and member of the Telecom Expense Management Industry Association (TEMIA (News - Alert)), was recently recognized for its contribution to the telecom expense management industry with the 2012 INTERNET TELEPHONY TEM Excellence Award.
Its flagship product, Telemanager, is an all-in-one wireless, wireline, IT and employee lifecycle management solution, brining service management and asset management together to provide and end-to-end telecom and IT management solution. With a pure focus on software and technology, Telemanager gives control back to the enterprise by creating a centralized inventory of physical and virtual assets. Telemanager works for a multitude of telecom services in the categories of voice, wireless & data.
Features of the solution include interactive reporting, electronic auditing, automatic policy enforcement, privacy and security, inventory management, employee tracking, personalized invoices and interactive reporting.
Touted as Canada’s No. 1 telecom expense management software provider, Etelesolv is the largest in terms of number of enterprise companies using its software in every major industry, including banks, insurance, government, manufacturing, retail, pharmaceutical and energy organizations, number of employees located in Canada, number of Canadian carriers linked to its platform and by the total telecom spend managed in wireless and wireline.
The company’s neutral, supply chain integrator approach creates cost savings opportunities for clients and carriers. This is accomplished by enabling automated and efficient workflows for handling change requests, credits and billing anomalies.
"It is a great honor and privilege to be recognized as an outstanding contributor to the Telecom Expense Management industry in North America. We have listened to our customers and will continue to listen to our customers. We thrive on bringing the solution that meets their ever growing needs in cost and asset management,” said Christopher Thierry, president of Etelesolv, in a statement. "We believe our level of expertise and service to be industry leading in responding to Telecom and IT needs. This award is a great indication that we are in the right direction.”
Edited by Allison Boccamazzo